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To Place a phone order please dial: 7176479772.  Office hours are M-F 9AM - 5PM Eastern Time
 

PLEASE ALLOW EXTRA TIME WHEN ORDERING.  WE ARE FILLING ORDERS AS FAST AS POSSIBLE.  SOME ORDERS WILL SHIP SOONER; SOME ORDERS WILL TAKE LONGER.  PLEASE PLAN AND ORDER ACCORDINGLY.  RUSH SHIPPING WILL NOT MAKE YOUR ORDER GO FASTER!

SHIPPING ISSUE:  Some customers are receiving "we do not ship to your location".  This is not the case.  If you receive this message please call the shop to place your order.

There will be no additions/changes/alterations to orders during Jan. 1 through June 1 time frame of the current year.  All additions will need to be submitted as a new order.  We are sorry for any inconvenience.




You can now order online using VISA/MASTERCARD and PAYPAL. Thanks for stopping by and enjoy the new site.
CURRENT NEWS AND ADDITIONS
Feb. 16 - Mossy Oak Bottomland Double Side Pot

Feb. 7 - 1 3/16 green slate, Mossy Oak Bottomland Single Side Pot

Feb. 1 - Walnut and Flamed Cherry Pot call blanks, Purple Heart Turning Square, Gaboon Ebony and Bocote Turning Blanks

Jan. 28 - 2 New Mouth calls added.  Neon Yellow Ghost Fang and the Limited Edition Pro Series Little Blue Pill

Jan. 23 - New Slate sizes while they last.  4"x.75", 4"x1", 4"x2.5" and 8.75"x5.75"

Jan. 20 - Wenge, Red Heart, Curly W. Maple and Bocote Wood Pot Call turning blacks added

Jan. 19 - Rainbow popular blanks for box calls added, Cocobolo Turning Blanks, Tamboti Turning Blanks

Jan. 15 - Curly Maple, Paduak, Osage, Purple heart, Canary Pot Call Turning wood blanks, Desert Camo 1.5" blanks added

Jan. 13 - Red and Black turning blanks

Nov. 23 - Wood turning blanks added

Oct. 16,
2024 - Deer Bleat Cans, Dymondwood Pot Calls


CLEARANCE ITEMS ADDED WEEKLY
- After 25 years in business we have acquired many extra pieces that may only contain one or two pieces of each.

Jan. 1, 2025:
Effective Immediately:  There will be a ONE TIME laser setup fee of $5.00 per different item.  Example: paddle, sound board and striker top to be lasered would be $15.00 for all 3 items.  Laser engraving fee's will stay the same, but we must add a setup cost.  Your name will be added to the setup fee payment list.  If you change your logo or design at a later date you will be charged another setup fee for the new design.




 

 


There will be no additions/changes/alterations to orders during Jan. 1 through June 1 time frame of the current year.  All additions will need to be submitted as a new order.  We are sorry for an inconvenience.

The ordering process at Brookside is as follows through the Internet.  The flow of an order has three stages that it goes through.  The first stage is the receiving of the order.  This is when the customer receives an email confirmation that the order has been placed successfully.  The second stage is the "in progress" stage.  This is when your order is printed and placed in line with the current pending orders.  At this stage from Jan. - May your order could be 200-300 orders deep.   This simply means you are in line for your order to be filled.  The third email that you will receive is the "shipped email".  This email is sent every day as orders are processed and shipped.  If you have a spam filter on your PC you will not receive these emails.  Please plan your ordering of supplies accordingly. 

 
We will only refund or replace items no later than 15 days after the mailing date.   There will be no refunds on custom orders.  This will include any laser cut wood or acrylic sound boards, pot calls, box calls, etc.  All items will  be replaced if returned to the shop.  For example: broken glass, box calls, pot calls etc.  Any orders returned do to ordering error will be charged a 20% re-stocking fee and replaced with the customer paying for the return shipping.
  
Order Cancellation terms.  Any orders cancelled before the 10 business day shipping time will be charged with a 20% administration fee for the cancellation process.
 
 
 
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